Call centers are service operations that handle routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties. The communications typically involve such things as product information, technical support, live messaging, ordering, and telemarketing.
Submit to a an appropriate subcategory, if one is available. Most sites about call centers belong either in Business: Telecommunications: Call_Centers: Providers/ or in Business: Telecommunications: Call_Centers: Equipment/ .
Companies which offer consulting services to the call center industry.
Please only submit websites related to call centre consulting services. This category is not for call centre outsourcers, BPOs (Business Process Outsourcing) or equipment resellers/vendors.
Hardware and software products which support the operations of call centers.
Please do not submit call centers to this category. Call Centers should be submitted to Business/Telecommunications/Call_Centers/Inbound/
Call center providers are businesses that handle routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties. The communications typically involve such things as product information, technical support, live messaging, ordering, and telemarketing.
Submit sites that offers provide the services of a call center.
Software to assist in the development and operation of call centers. CTI and Help Desk software are not shown in this category.