Open Directory Project In Partnership with AOL Search  
home | help

Top: Reference: Knowledge_Management: Knowledge_Flow


Collaboration

Collaboration can be broadly defined as two or more people working together for the specific purpose of increasing productivity by sharing knowledge and expertise. Meeting management is logically a subset of this.

Communities of Practice

Communities of Practice (CoPs) are groupings of experts and other individuals interested in a particular technique, process, or subject, coming together to share knowledge, devise and agree upon best practices, and disseminate those practices to a wider audience within an organization.

Computer Mediated Communication

The field of Computer Mediated Communication (CMC) began in the late 1980's as an attempt by academia to understand the implications of electronic debate and scholarship. Since that time, the field has grown to encompass an understanding of the means by which companies and other organizations share information with their employees and members over the Internet. In practice, CMC is intimately involved with the construction of rule based systems that determine who in an organization or corporation should or must be able to access communications that could be described as sensitive data.

Hoarding and Sharing

The more that information is shared between individuals, the more opportunities for knowledge creation occur. There is, however, a risk in sharing what you know, because in most cases, individuals are most commonly rewarded for what they know, not what they share. As a result, hoarding of knowledge often leads to negative consequences such as empire building, reinvention of wheels, feelings of isolation, and resistance to ideas from outside an organization.

Knowledge Markets

Gateways to the emerging world of knowledge markets and exchanges, in which knowledge assets are bought and sold, or in which knowledge exchange is facilitated.

Storytelling

Story-telling is an organizational learning technique, an approach to learning which enables people quickly and efficiently grasp and retain concepts through the use of memorable stories, both constucted and "wild", that attribute actions and lessons learned to fictional but recognizable stereotypes. Corporate and organizational legends are purposely created as a method of knowledge transfer.

Suggestion Solicitation

Sites that offer information and/or software for managing suggestion and feedback systems and schemes.

    Copyright © 1998-2004 Netscape