Organizational, like human, memory requires a great deal of effort to build. The process of "teaching" an organization the explicit knowledge it needs to remember can be costly, especially since we cannot foretell what knowledge will prove to be the most useful. Much recorded information will become obsolete before it is ever needed again. Other knowledge we would prefer not to remember. If organizations, like people, remember what they did wrong, they are less likely to repeat their errors. But if they remember too many of their worst experiences, they are less likely to take necessary risks
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Chun Wei Choo
Member of the Faculty of Information Studies at the University of Toronto, where he lectures in the areas of organizational behavior, organizational learning, and decision making.
Corporate Memories for Knowledge Management in Industrial Practice: Prospects and Challenges
Otto Kühn and Andreas Abecker. A core concept in discussions about technological support for knowledge management is the Corporate Memory. A Corporate or Organizational Memory can be characterized as a computer system which captures a company's accumulated know-how and other knowledge assets and makes them available to enhance the efficiency and effectiveness of knowledge-intensive work processes.
Knowledge and Power
Knowledge as an organizational asset - its sources, flow paths, cumulation points, and usage.
Last update:January 2, 2007 at 16:30:13 UTC