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Open Directory - Computers: Software: Help Desk: Information Technology
- Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.
- InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
Consultant's Help Desk
- Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
- Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
- Corporate knowledge management and e-learning software, training systems and solutions.
- Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.
- A Dallas, Texas based firm manufacturing and selling standards based tools for CMDB automatic population of configuration, asset management information and system visualization.
- Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
Web Help Desk
- Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
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