In Partnership with AOL
See also:
  • AcornAid - A free help desk solution compatible with desktop and mobile devices. Includes multi channel support along with other key help desk features.
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  • AI-Reply.Com - Offer help desk, referral tracking and customer support systems.
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  • AthenaRMS - Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
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  • Avensoft - Web-based multi-functional help desk software.
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  • Badgernt HelpLine - Service desk software for support personnel and customers (both internal and external). Includes SLA management, automated notification, management reporting, and support for consolidating multiple help-desks.
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  • BMC Software, Inc. - Track-it! provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. Supports numerous industry best-practices.
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  • CRMdesk - Automates online customer support and knowledge base creation through the Internet.
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  • Help Desk Technology Corporation - Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
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  • HelpDesk Pro - Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
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  • HESK - A free, PHP-based help desk software that runs with a MySQL database, allowing you to quickly and easily set up a Web-based ticket support system for your Web site.
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  • IssueTrak, Inc. - Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
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  • Jitbit HelpDesk Ticketing System - Used by 2000+ companies. Affordable, fast, lightweight and good-looking helpdesk with UNLIMITED users.
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  • Kayako Infotech Ltd. - Browser-based help desk software, customer service software and live chat software.
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  • ManageEngine ServiceDesk Plus - Web based help desk software with Knowledge base, self service portal, asset management and ITIL processes.
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  • osTicket - A simple and lightweight open-source support ticket program designed to be easy to install and set up.
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  • Oxygen Help Desk - Web-based help desk software and service desk software that is configured for tailored asset management in a variety of applications.
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  • Request Tracker - Open-source browser-based trouble ticketing system. Docs, screenshots, free download.
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  • Revelation Help Desk - Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
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  • Seeker - A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
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  • Sitehelpdesk - Helpdesk software with options for software and hardware inventory management.
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  • SPoTS - Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
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  • Trouble Ticket Express - Open source web based help desk system written in Perl for Unix and Windows servers.
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  • Vision Help Desk - Multi-Domain/Companies web-based satellite help desk software
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  • Web Help Desk - Web browser based, customizable helpdesk solution
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  • WonderDesk - Organize and track support e-mail calls with help desk software.
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Category editor: jazzcat
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Last update: May 9, 2016 at 22:48:30 UTC - edit