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Computer Telephony Integration
Open Directory - Business: Telecommunications: Call Centers: Equipment: Computer Telephony Integration
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Computers: Data Communications: Telephony
Alston Tascom, Inc.
- A call center database information and network telephony system.
- Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
- Sells predictive dialing systems and call center software for small and medium companies.
- Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
- Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.
Computer Talk Technology
- A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
Computer Telephony Solutions, Inc.
- Offering interactive voice response, intelligent call routing and ACD software.
- Design, development, implementation and support of distributed CTI and IVR software solutions.
- Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
Dialpro Northwest, Inc.
- Providing call center and other CTI products for North American businesses.
Eletech Enterprise Co.
- Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.
Emerging Voice Technology, Inc.
- Software development company specializing in voice applications development, call center automation and line quality testing.
Genesys Corporation Homepage
- Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
Interactive Intelligence, Inc.
- Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
Interactive Telesis Inc.
- Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
Java (TM) Telephony API
- Sun's JTAPI specifications website. Software provides various call center services.
- Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
- Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
- Intelligent telephony services for more efficient customer response, qualification and conversion.
Noble Systems Corporation
- Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
- Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
SynreVoice Technologies Inc.
- Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
TALX Home Page
- Providing services and software including interactive voice response (IVR) and CTI.
- Computer Telephony Integration consulting and systems installation specialists.
Welltech Computer Co., Ltd
- Offering CTI products. Located in Taiwan.
Computer Telephony Integration
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