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See also:
  • Alston Tascom, Inc. - A call center database information and network telephony system.
  • CCS, Inc. - Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
  • ChaseData Corporation - Sells predictive dialing systems and call center software for small and medium companies.
  • Chrysalis Software - Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
  • Citel Technologies - Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.
  • ComTek International - Design, development, implementation and support of distributed CTI and IVR software solutions.
  • Computer Talk Technology - A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
  • Computer Telephony Solutions, Inc. - Offering interactive voice response, intelligent call routing and ACD software.
  • Dialogic Corporation - Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
  • Dialpro Northwest, Inc. - Providing call center and other CTI products for North American businesses.
  • Eletech Enterprise Co. - Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.
  • Emerging Voice Technology, Inc. - Software development company specializing in voice applications development, call center automation and line quality testing.
  • Genesys Corporation Homepage - Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
  • Interactive Intelligence, Inc. - Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
  • Interactive Telesis Inc. - Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
  • Java (TM) Telephony API - Sun's JTAPI specifications website. Software provides various call center services.
  • Komtel, Inc. - Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
  • MASTAR - Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
  • MarkeTel Systems - Providing predictive dialers to improve the productivity of outbound call centers.
  • NetCall Telecom - Intelligent telephony services for more efficient customer response, qualification and conversion.
  • Noble Systems Corporation - Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
  • Periphonics - Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
  • SynreVoice Technologies Inc. - Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
  • TALX Home Page - Providing services and software including interactive voice response (IVR) and CTI.
  • Telenet Solutions - Computer Telephony Integration consulting and systems installation specialists.
  • Welltech Computer Co., Ltd - Offering CTI products. Located in Taiwan.
  • XTEND Communications - Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners
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Last update: Tuesday, March 1, 2011 6:10:42 PM EST - edit