the entire directory only in Customer_Service/Software

See also:

• Computers: Internet: Web Design and Development: Hosted Components and Services: Customer Service (2)
• Computers: Software: Marketing: Sales and Marketing Productivity (130)

This category in other languages:

• Italian (10)

• Actricity - Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
• Aestiva - Web-based solutions including help tickets, knowledge base, contact management, and email management.
• Aexis - Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
• Blue Tahiti Software Ltd - Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
• CRM Software Solutions - Provides information about customer relationship management for businesses.
• CRM Technologies Ltd. - Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
• Charter Continuum - Customer relationship management with software for handling customer feedback ensuring customer retention.
• CustomAnswers - Provides online customer service support solution and web-based help desk, including knowledge base, issue tracking, call center, Dynamic FAQ, email management and surveys.
• FrontRange Solutions - Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
• InterFAQs - Featured automated FAQ system and knowledge base software. List of features, demo.
• Knova - Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
• Knowledge Base - Multi-user system enhances self-service customer support, help desk operations, and document management applications.
• Medallia - Provides turnkey customer feedback solutions. Product details, and company news.
• Orasi Software, Inc. - IdeaScope - Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ideas, comments, and suggestions.
• PhaseWare, Inc. - Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
• Precision - Developer of help desk solutions.
• Q-go - Customer communications software based on natural language technology.
• Querybot Systems - Automated knowledge base and interactive FAQ systems intended for small businesses.
• QueueVision Inc. - Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
• RaiderCSS - Provides real time web based Java customer support software and live help solutions.
• Ransys Ltd. - Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback.
• Rapid Stability Incorporated - Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
• ResponseTek Networks Corp. - Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
• Satmetrix Systems - Software and services company focused on customer experience management.
• ScandiaCom - Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
• Simon Dutton Associates Ltd - Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
• Square Systems Ltd - Opinion-8 - Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
• SupportSentry - Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
• The Service Manager - TSM - Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
• Transversal Corporation Ltd - Offers call centre knowledge management solutions. List of products. Contacts.
• Tree Management Systems, Inc. - Customer management software for tree, lawn, and landscape companies.
• Ulysses CRM - Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
• ViewsCast - Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
• Witness Systems - Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.

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