the entire directory only in Customer_Service/Education_and_Training

---

See also:

• Business: Business Services: Communications: Education and Training (76)
• Business: Education and Training (883)
• Business: Marketing and Advertising: Salesmanship: Education and Training (60)

• 1stCo Business Development - Custom training solutions in customer service.
• Belding Skills Development Corp. - Provides seminars and workshops on the topic. List of services, newsletter and contacts.
• Caliluna Consulting - Provides online customer service training for employees and managers to increase profits and improve business.
• Ceres Innovations Inc. - The CERES model places employees at the center of customer relations within the company
• Communication Strategy Consultants - Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
• ContactPoint - Focus on customer service and sales training. Provides training, monitoring, and coaching solutions.
• Corporate Dynamics, Inc. - Training and consulting solutions for customer service, sales, and management related issues.
• Craig Harrison's Expressions of Excellence - Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
• CustomNet Services - Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
• Customer Focus, Inc. - On-site customer service training for service representatives.
• Customer Service Review, Inc. - Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
• Customer Service University - Provides customer service videos and training programs. Includes online ordering and contacts.
• Dionco Inc. - A retail consulting firm specializing in retail selling skills and customer service skills.
• Expressive Concepts - Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.
• Focus Training - Providing customer service, telephone sales, and leadership training.
• Ford, Lisa - Speaks on customer service topics including managing, hiring and training. Audio, video and books available.
• Gehegan & Associates - Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.
• Glasstap Training Services - Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
• Global Learning Partners, Inc. - Training and consulting company offers performance improvement and continuining education programs.
• Impact Learning Systems - Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
• Interaction Metrics - Customer service audit specialists.
• JoAnna Brandi & Company, Inc. - Customer care training program for managers.
• Jones Associates - Specializes in researching, preparing and delivering training programs
• KL Consultancy - Offers customer service training programes. Profile and courses.
• LMR Associates - Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts.
• Learning Curve - Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
• Learning Journey, Inc. - Solutions to help increase employee morale and give better customer service through communication and corporate culture.
• M2S2 Communications - Provides services focused on the telephony industry. Profile, events and contact information.
• Mark Eppler & Associates - Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups.
• Martrain Ltd - Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile.
• Measure-X - Customer service and retention training and measurement. Includes testimonials and services.
• Myra Golden Seminars - Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
• Optimum Operating Procedures and Services Pty Ltd - Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
• Oriel Training - Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.
• Peak Performance International Pty Ltd - Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.
• Power Train - Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.
• Professional Edge - Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
• Rapid Results - Offers training covering customer service, sales, leadership, telephone skills.
• Scott Brown - Principle-based presentations on customer service. Contains profile, topics details, interview and client list. Akron, Ohio.
• Service Quality Institute - Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
• Service Strategies - Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations.
• Signature Worldwide - Offers customer service and sales skill training programs. Events calendar, and newsletter.
• Sterling Consulting Group, Inc. - Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
• SunShower Learning - Video-based training program to inspire positive attitudes in front-line customer service employees.
• T & T Training - Customer service training and consultancy.
• Telephone Doctor - Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
• Thank You Very Much, Inc. - Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
• The Physics of Customer Service - International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.
• Tooty Inc. - Customer service and sales strategy evaluating, developing, training and monitoring.

"Education and Training" search on:   AOL - Ask - Bing - Gigablast - Google - Lycos - Yahoo - Yippy

Volunteer to edit this category.

Copyright © 2013 Netscape Terms of Use