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See also:
  • The Association of Support Professionals - A national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with their colleagues.
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  • Consortium for Service Innovation - A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.
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  • Contact Professionals Alliance - Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga.
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  • Customer Care Institute (CCI) - CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
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  • Customer Service Institute of Australia - CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards.
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  • International Customer Service Association - Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
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  • Toronto Chapter of the International Customer Service Association - Membership details, activities, newsletter, career opportunities, and contact information.
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Last update: March 26, 2016 at 0:27:04 UTC - edit