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CaseBank Technologies Inc.
- CaseBank develops and delivers experience-based Decision Support solutions reducing equipment maintenance costs and increasing uptime for the manufacturing, aerospace, petrochemical, and related sectors.
Customer Contact Solutions
- Complete customer contact solutions enabling clients to outsource all or any part of their inbound and outbound customer contact needs.
Customer Focus Consulting
- Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Customers in Focus
- Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
- Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
The ITIL Open Guide
- A public wiki site dedicated to the ITIL approach to IT and customer support and management.
- Management consulting firm for help desks and customer support centers.
- Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
PhoneWare Call Center
- PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries.
- XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
- Learn more about how charismatic you are and how charisma affects you personal and professional success.
- Call center consultant services for customer satisfaction and improved business.
SafeHarbor Technology Corp.
- Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
- Provides customer support services to businesses, including training and outsourcing.
- Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
- Delivering telephony based customer relationship management solutions and project management.
Sms for Service
- Ensuring service excellence with the use of innovative sms technology,a short code number and the Internet.
- Offers help in maximizing the revenue and cost savings via remote service offerings.
Stream International, Inc.
- Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
- Research consulting firm that aligns organizations with their customers.
- Specializing in order fufillment for each and every business type.
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